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Testimonials |
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Simplicity.
This is the first system I have ever used that a physician could follow his claims
and dollars on. On Mondays quite often I get E-mails from the physicians regarding
ideas or questions about their accounts. During the week they are too busy with
patients and call backs, but at their leisure, they are now able to get on the system
from home and go through what interests them.
In the past we had the big monster systems with all the bells and
whistles. At first they were usable, but as time went on, they became extremely
cumbersome. The systems collected so much information that after a while 60% of
it was useless and we had to deal with information overload to get to the few items
we needed. The physicians quit trying to wade through all the information, it was
no longer "user friendly". The maintenance was expensive, technical support had
a 24 hour turnaround time, and as fast as the medical codes were changing, and the
insurance companies were merging, updating the system was becoming a job that I
did not want.
Our offices were hesitant to get into an Internet system. What about
when the Internet goes down? How stable is the support? Would we find ourselves
out on a limb if something goes wrong? MedTask has proved us wrong on every issue.
I have never had any down time due to the Internet being inaccessible. The technical
support has always answered within 1 hour. They will always address the problem,
and resolve in a timely manner. I started out working for physicians in Cleveland
Ohio have since moved to Nevada, and there was no interruption in cash flow because
the system is accessible from anywhere.
MedTask is the simplest billing system with important A/R reports
at your fingertips. I highly recommend this system to anyone who wants to bill and
easily follow up on their money.
Robin Klima
for: Medical Oncology Associates
Hematology Associates |
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