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Testimonials |
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I personally
believe that MedTask is the best product on the market.
I have been in the medical field since 1981, before that I was in
the data processing field, working with computers since 1972. I have helped develop
software for the Washington State warrant redemption system and for a major medical
software firm.
I purchased my first in house medical computer system in 1984. It was designed by
IBM and a staff of software developers. It was very expensive and the training was
quite comprehensive, not a very easy system to use. At that time there were no electronic
claims and balancing was always a chore. I made a decision at that time to become
a software trainer (due to the fact that the trainer I had basically had no clue
to what she was doing with the medical field and computers).
I got my first job as a medical office software trainer in 1987. I
sold, trained and supported the MDX and DDX product of the Calyx Corporation, Milwaukee
Wisconsin. I have installed, trained and supported over 100 sites across the United
States personally. This was a fun and rewarding time in my life.
The Calyx Corporation was eventually sold to PCN (Physicians Care
Network, NJ) in the middle 1990's. I did many conversions to the new software of
PCN. This was a very hard time as I had to re-train offices. The data structure,
posting and balancing were completely different, everyone had problems. It was very
challenging to train people to use the software and keep them as a customer.
Medical Manager eventually purchased PCN. Both products Calyx MDX
and PCN are now still supported by Medical Manager, Who knew, since Medical Manager,
PCN and Calyx were all competitors that this would come out this way.
During this time I started a billing service using MDX to PCN and
eventually Medical Manager. My partner houses the hardware and does all the posting.
Currently these costs are very high. The hardware originally cost $7,000.00 due
to the fact it is a Unix system (much more costly than a windows system) let alone
the software was $5,000.00 and technical support is $2,000.00 + a year. We spend
another $500.00 a month for all electronic services. The average is $700.00 to $1,000.00
a month. My partner is 70 years old, and has intensive experience in medical billing.
She spends extensive hours transmitting claims to the clearing house, only to find
rejections and errors. The reports are hard to read and understand, batches of transmissions
are lost only to be discovered a month latter when no payments are coming in! We
have recently lost one of our clients. I believe this to be due to inconsistent
money flow, all stemming from electronic claim transmissions, and hard to read Doctor
distribution reports.
I started another billing service in 2001. I moved home, to be close
to my mother in 2001, the town population is 300. I was so happy to find MedTask,
it allows me to do medical billing anywhere in the world. MedTask is easy to use
and makes medical billing fast and easy. I get payments from some insurance companies
within 10 days from the date of service, and yes I have proof.
I have used MedTask for over 2 years and found it to be the best product
on the market. It is cost effective and easy to use. It offers many benefits. Including
online access to patient accounts from office or home.
Some of the major benefits of using MedTask are no more "backups",
your data is safe and secure. No costly hardware and software to purchase. No technical
support costs, no upgrades to purchase and install. Training to use MedTask is very
easy. I trained my current partner who had no medical, office or software experience,
quickly and easily. He is the best data entry person I have ever had.
I would highly recommend MedTask to any Doctor's office or billing
service. The new technology and innovation that MedTask has developed will renovate
the way the physicians office does billing.
If you have any questions or need any more information, please feel
free to contact me anytime. As you can see I am very grateful for finding such a
wonderful product as MedTask, it has made my business very easy to run.
Respectfully,
Carmen Metal
Columbia River Billing Service |
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